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RHP's complaint handling 'highly commended'

RHP has been “Highly Commended” by the National Customer Service Awards panel for its approach to complaints handling.

08/12/2010

RHP is only one of 24 companies to receive this status out of 800 entrants. We scored particularly high for Innovation and Initiative as well as Team Work and Best Practice.

We really value complaints about our service as both a great opportunity to put things right for our customers and a chance to learn from our mistakes. We will continue to put lots of energy into responding quickly, openly and effectively whenever anything goes wrong.

If you have had any problems with our service, please let us know straight away by phoning 0800 0322 433.

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