Caretaking in my area
Your caretaker works hard to keep your communal areas clean and maintained to a good standard.
Your Caretaking Team are here to maintain and improve where you live. Your caretaker maintains the following on a weekly basis:
- Communal floors, stairs and skirtings
- Bin rooms and chutes
- Litter bins
- Play areas
- Lighting (interior and exterior)
- Car parks
We also have a specialist team to look after your grass, shrubs and trees. We want to make your area a pleasant place to live and somewhere to be proud of. If you have any questions please contact our Estate Services team on 0800 032 2433.
Our team will also remove offensive graffiti. Please report this to us on 0800 032 2433.
Please dispose of everyday rubbish in the bins and chutes provided, and recycle as much as possible.
In order to make sure your communal areas are kept in excellent condition, we ask that you avoid:
- Forcing large items of rubbish or furniture down the chutes as this will cause blockages
- Smoking in communal areas, especially in internal parts of the block, bin stores or sheds
- Leaving toys, furniture, rubbish or dog faeces in the area around your home
We carry out regular inspections of your estate to make sure that standards are being met. You are very welcome to attend and can arrange this by phoning 0800 0322 433 to find out when the next inspection is taking place.
Fly-tipping is a criminal offence and can also be hazardous. Anyone caught fly-tipping faces prosecution and a fine.
Our team works hard to clear fly-tipping as quickly as possible, but you can help by reporting it to us with as much detail as possible. Please click here to report fly-tipping via our online form, or call us on 0800 0322 433 for more information.
If you have items like fridges, washing machines, sofas or beds that you need to dispose of, please do not leave them out on the estate. The Council operates a removal scheme which you can access here. If you dump large items on your estate we will charge you for the cost of removal.
Richmond Council Environmental Services
Many things remain the responsibility of the Council although you live in a property owned by RHP. Click on the links below to find out more about these services:
· Waste and recycling
· Pest Control
· Public highway issues