Letting standard

We aim to deliver an excellent service to our customers and ensure that your property is in a safe and clean condition.

07/06/2010

What to expect in your new home

General condition

We will:

Ensure that gas, electric and energy efficiency checks have been made and that certificates will be given to you at the start of your tenancy
Ensure that the property is structurally sound and weather proof
Ensure that the locks are changed to the main doors and that the doors operate correctly and that windows are secure and all keys are provided
Check any glazing for cracks and replace them before you move in
Check any smoke alarms and ensure they are in working order
Ensure that all floor surfaces are sound
Check handrails and balustrades to ensure they are sound
Check that there is a means of heating and that this is in working order
Test stop cocks and label them

Cleanliness

We will:

Kitchen

There will be a sink and drainer over a base unit and at least one double base and wall unit in place
There will be 2 rows of tiles above the sink top and work surface
A plug and chain will be provided to the sink
A gas or electric cooker point will be fitted
All pipes and taps will be checked and free of leaks
Waterproof flooring will be fitted
Sealant around the work surface and flooring will be in good condition

Bathrooms and Toilets

General Internal

External

Some minor external works i.e. minor leaks to roofs and guttering may be repaired once you have moved in
Any ponds or other large holes in the garden will be filled and levelled
Gardens will be free from rubbish
Any garage or shed that belongs to the property will be empty and secure

You will receive