Citizens Advice Bureau
If you are experiencing financial difficulties, RHP can formally refer you to your local Citizens Advice Bureau for financial support and advice.
Central Telephone Advice Line: 0844 826 9700
- Monday: 10am to 12pm and 1pm to 3.30pm
- Tuesday: 10am to 11.30am & 1pm to 3.30pm
- Wednesday: 10am to 12pm & 1.30pm to 3.30pm
- Thursday: 10am to 12pm & 1.30pm to 3.30pm
- Friday: 10am to 12pm.
Automated service available 24/7
www.rcabs.org.uk
RICHMOND CAB
233 Lower Mortlake Road, Richmond, TW9 2LL
Appointments (by arrangement): Monday, Tuesday and Thursday from 10am to 3pm.
TWICKENHAM CAB
61 Heath Road, Twickenham, TW1 4AW
Walk in Advice: Monday & Tuesday from 10am to 12pm and Wednesday & Thursday from 10am to 12.30pm.
Appointments (by arrangement): Monday to Thursday
HAMPTON CAB
Whitehouse Community Centre, 45 The Avenue, Hampton, TW12 3RN
Walk in Advice: Monday & Wednesday from 10am to 12pm.
Appointments (by arrangement).
NORTH BARNES CAB
Castlenau Community Centre, Stillingfleet Road, London, SW13 9AQ
Walk-in Advice: Tuesday and Thursday from 10am to 12pm.
Appointments (by arrangement): Thursday only.
SHEEN CAB
Sheen Lane Centre, Sheen Lane, London, SW14 8LP
Walk-in Advice: Monday, Wednesday & Friday from 10am to 12.30pm
Appointments (by arrangement): Tuesday from 10am to 4pm
HAM CAB
The Health Centre, Ashburnham Road, Ham, TW10 7NS
Appointments (by arrangement): Tuesdays and Wednesdays
Richmond Community Partnership
Richmond Community Partnership consists of Age Concern Richmond upon Thames, Richmond Aid, the Local Pension Service and the London Borough of Richmond upon Thames’ Adult and Community Services. The partnership provides a welfare benefits service for all adults who live within the London Borough of Richmond upon Thames.
Telephone: 020 8481 3112.
A home visiting service is available or appointments can be arranged by telephone. Appointments are available between 10am to 12pm every Monday at the Information Point based in the Civic Centre, 44 York Street, Twickenham
Hounslow Welfare Benefits and Money Advice Unit
Telephone advice for customers (living in the London Borough of Hounslow) on claiming benefits and dealing with debt problems.
Telephone: 020 8583 5016
Directgov
Benefit enquiry line: 0800 882 200
www.direct.gov.uk
National Debtline – free and independent telephone advice service
Telephone: 0808 808 4000
www.nationaldebtline.co.uk
Consumer Credit Counselling Service (CCCS)
For advice on all kinds of debt issues, including personal bankruptcy, you can contact debt help charity CCCS (the Consumer Credit Counselling Service). All CCCS services are impartial and free of charge, and by using their online debt counselling tool, CCCS Debt Remedy, you can have your finances assessed in complete confidence.
Telephone: 0800 138 1111
www.cccs.co.uk
Money Advice Service
The Money Advice Service is a free nationwide service that provides unbiased advice to help everyone make the most of their money. The service helps people take the right financial decisions and it provides practical money advice, whatever your circumstances.
Telephone: 0300 500 5000
Typetalk: 18001 0300 500 5000
www.moneyadviceservice.org.uk
Payplan
Free confidential advice on debt problems
Telephone: 0800 716 239
www.payplan.com
Business Debtline
Free advice for self-employed people and small businesses.
Telephone: 0800 197 6026
www.bdl.org.uk
Consumer Focus
You can compare gas and electricity prices.
www.consumerfocus.org.uk
Thames Water Trust Fund
If you live in the Thames Water area and are unable to meet the cost of your water charges you can apply for help from the Thames Water Trust Fund. The Trust is a registered charity who provide grants to help people facing difficulties in meeting their water charges. The fund may also be able to help with other essential bills, household needs or priority debts. If you would like to apply please visit the Thames Water Trust Fund online
WaterSure Scheme
Thames Water may be able to offer financial assistance with your metered bill if anyone in your household receives specific state benefits and has three or more children or a medical condition that requires the use of extra water. visit the Thames Water website for more information.