Phone service unavailable

Published: 28/04/2021
Due to employee training, our phone service will be unavailable between 9am and 1pm on 29 April. It will also be unavailable from 4th-6th and 18th-20th May during the same times. 


Web chat will run as normal.

If you need to book a repair or make a payment before that time, you can do this through your free RHP online account. For answers to commonly-asked questions, check out our help and advice page. 

If you have an emergency (where there is an imminent threat to life, danger of serious injury or major damage to property) you can still call 0800 032 2433. Please only continue to hold if you have a genuine emergency repair. 
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