Worried about money? We’re here to help

Published: 27/08/2021

Feeling isolated, concerned, and stressed about your finances?

Remember, we’re always here to help. Coronavirus (Covid-19) has had a massive effect on people’s health, lifestyles and finances. It has been extremely upsetting and stressful for many people.

Everybody’s circumstances and situations are different however if you are struggling financially, we want to support and work with you in every way we can. The sooner you get in touch the more we can do to try help you.

If you want to talk about your financial situation with us, email [email protected] or web chat with us. Please give us as much information so we can offer the right advice and support to help get you through this difficult and worrying time.

Starting by doing a budget is one of the best ways to build up a picture of your finances. With this free calculator you can see what benefits you're eligible for and how much better off you might be in work - if you're not working already. You can also see how changes in your household budget could affect your income: https://betteroffcalculator.co.uk/calculator/new/step1

There are several different charities and organisations who will be able to support you taking control of your situation. They will be able to give you information and advice about benefits, grants, fuel schemes and discretionary housing payments. All of this could make a massive difference to your finances. 

Please see our Financial Support Directory which will explain to you a variety of agencies or charities that may be able to assist you.

It is never too late to contact us and work with us to sustain your tenancy. In fact, we’ve recently shared a number on #TenancyTurnaround case study stories via our social channels as a way of highlighting that we daily help customers with any arrears they might find themselves in.


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