Confused about Universal Credit?

10th July 2017

Universal Credit (UC) is a monthly payment that replaces some other benefits. It works differently from other benefits though - especially the way it's paid - so understanding it can be a bit of a minefield. If you live in Hounslow, Richmond or Kingston and want to understand more, we're here to help.

Donna, our Welfare Support Advisor, talked more about Universal Credit and answered questions via a Facebook Live broadcast recently. You can watch this back here.

Remember: if you have a question about any aspect of paying your rent, get in touch. Our rents team will be happy to discuss your rent in more detail and give you advice and support.


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