Fire safety advice

14th June 2017

Our thoughts are with all those affected by the fire that took place at Grenfell Tower in West London in the early hours of Wednesday morning.

Fire Safety is a key priority for us at RHP Group.  All our blocks have up to date fire risk assessments which confirm we have appropriate fire precautions in place.  When controls need strengthening, we do things such as fit fire rated front entrance doors and heat detectors.

If you live in a purpose built flat our advice is to ‘stay put’ until you receive advice from the emergency services to do differently.  If smoke, heat or flames enter your home and only if it is safe to do so, leave straight away. If you live in a converted property you are advised to evacuate immediately when you hear the fire alarm. This guidance is in line with that given by the London Fire Brigade – for more information take a look at their website

Today we ask all of our customers to:

·Check you have a working smoke detector

·Talk to members of your household about what to do in the event of a fire and practise using your escape route

·Book an appointment to have a fire door or heat detector fitted if we have identified you need one

·Take a look at the fire risk assessment relevant to you through your online account.

We’ll be checking communal areas to make sure they are clear of any stored items such as pushchairs, bikes and rubbish which could cause fire to spread or cause obstruction.  Any items found will be stickered and subsequently removed.

For more information or to raise any concerns please contact us at customer.services@rhp.org.uk.

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