Gas safety checks
Although we're only offering an emergency repairs service at this time, we're continuing with gas checks as normal.
Keeping your home safe is a top priority for us, and an annual gas safety check is a legal requirement. If this check isn't carried out you could be putting yourself and your family in danger.
When they come to your home, our gas engineers will follow social distancing guidelines and wear PPE.
If you or someone in your house is self-isolating or shielding, please let us know and we will postpone any upcoming gas checks. If we need to do this, we'll rebook it for a few weeks' time. We’ll write to you with the new date, but if you’re still unable to let us into your home then, please get in touch nearer the time via phone or live chat and we’ll postpone the appointment again. We won’t be imposing any fines or other enforcement during this time if you are self isolating/or shielding.
If you have a carbon monoxide detector, make sure you test it regularly. If you don’t have one, please let us know.