Changes to your rent: letters landing soon

16th December 2019

As we announced in December, the government has confirmed the four-year rent reduction for social housing will end in March 2020. This means social landlords will be able to increase their rents for assured, assured shorthold, affordable and fair rented tenancies from April 2020, but only by a maximum of inflation (the Consumer Price Index) plus 1%.

You’ll be receiving a letter over the next couple of weeks which details what this means for you and your rent, along with a set of FAQs to answer any questions that you might have.

September 2019's rate of 1.7% will be used, so the increase of the rental element will be no greater than 2.7%. We are committed to maintaining rents at an affordable level whilst still complying with the government’s rent increase system and will continue to work hard to make sure you receive the best possible value for your rent.

If you have concerns about debt or managing your money you can get free advice by contacting the Money Advice Service ( on 0300 500 5000.

Service charges

Service charges are an extra charge, alongside your rent. RHP is a not-for-profit organisation, which means you only pay the actual costs of the services we provide for your block and estate. These vary according to where you live and the type of property you have. For example, if you live in a flat on an estate, you will receive more services than if you lived in a flat in a street property. Your service charge is your share of what it costs RHP to provide these services. It’s based on services we expect to deliver in the New Year, either through existing contracts or charges from the previous year. Examples of services are things like grounds maintenance, electricity for communal lighting and cleaning and building maintenance charges.

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