In doubt? Keep them out
There have been recent reports of bogus callers knocking on people's doors. If someone comes to your home claiming to be from RHP, the council, police or any other organisation, ask to see their ID before you let them in.
Most agencies won't just turn up - they'll contact you first to let you know they're coming. If the person at your door is genuine, they won't mind proving it to you. All RHP employees and contractors carry an ID card.
Make sure you check an ID card thoroughly to try and make sure it's real. If you have a chain lock, it's worth using this while you do it.
If you’re not in immediate danger but want to report an incident, dial the police non-emergency number on 101. If you feel threatened, call 999.