Our customers over 90 enjoy some extra winter warmth

23rd December 2019

Throughout this winter period employees from across the whole of RHP have been taking part in our ‘winter warmers’ initiative. This is where we pop in and visit our customers over the age of 90 living in our general needs homes for a catch up. All whilst enjoying a nice cup of tea and biscuits with them, of course!

We’ve been really touched by how appreciative everyone has been. A check of their properties is carried out to check for any damp, any outstanding repairs and to make sure there aren’t any trip risks. Additionally, some teams have recommended occupational therapy for some customers for things, like handrails for example. We’ve also given out feedback cards so they can share any thoughts and recommendations they have with us.

One customer told us: ‘I’m going to be alone this Christmas so to see you and have this time together has made me feel really festive.’

We look forward to continuing these visits throughout the rest of the winter period.

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