The launch of our new home standard

23rd October 2020

We're pleased to share that we will be investing £750,000 annually to fit our empty homes in line with our new home standard programme, before the new resident/s move in.

Our home standard, which recently launched, will mean that any home that someone moves into will be freshly decorated with new carpets throughout. The customer will be able to choose from two paint colours for the walls and will be welcomed with a specially selected carpet to make the home look as bright and open as possible.

Since the launch of the home standard in August, eight homes have already been fitted to this level.

Peter Cogan, RHP’s Executive Director of Customer Services says: “A key part of our purpose is to provide people with homes they can feel proud of. We believe our new standard will play a major part in this, benefiting both existing and new customers.  It’s been very encouraging to hear the positive feedback from customers who have moved into these homes so far and we look forward to rolling it out across all future relets”.

As well as bringing relets up to a higher standard, an integral part of our strategy is to invest in all of its homes through major works and fire safety programmes. Last year we invested nearly £18 million in maintaining and improving existing homes which included new roofs, bathrooms and kitchens.

In addition, we plan to provide around 600 new homes by 2023 for social rent, Shared Ownership and the intermediate market.

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