Where to go if you need support with domestic violence during the lockdown

27th April 2020

Sadly there have been higher than usual reports of domestic violence during this lockdown period.

The police have a special service in place that when 999 is dialed '55' can then be pressed which prompts a silent call to signal to the police it is an emergency.

It’s also important to know that you can still leave home during the COVID-19 lockdown if you’re suffering from domestic abuse.

The following organisations can also help:

Organisations for women

National Domestic Abuse helpline

The National Domestic Abuse Helpline is a freephone 24 hour helpline which provides advice and support to women and can refer them to emergency accommodation.

The National Domestic Abuse Helpline is run by Refuge.

There are translation facilities if your first language is not English. The Helpline also offers BT Type talk for callers with hearing difficulties. The Helpline worker contacts the Type talk operator so that the caller can communicate through them.

Telephone: 0808 200 0247 Monday to Sunday, 24 hours

Online submission form: www.nationaldahelpline.org.uk/Contact-us Website: www.nationaldahelpline.org.uk


Their helpline offers advice and support to women experiencing domestic violence.

Refuge also provide safe, emergency accommodation through a network of refuges throughout the UK, including culturally-specific services for women from minority ethnic communities and cultures.

Their website also includes some information for men who are either being abused or who are abusers.

Telephone: 0808 200 0247 Monday to Sunday, 24 hours

Email: info@refuge.org.uk Website: www.refuge.org.uk

Women's Aid

The Women's Aid website provides a wide range of resources to help women and young people.

This includes The Survivor's Handbook which provides a range of information including legal and housing advice, tips on how to create a safety plan and advice for people with specialist housing needs. It's available in 11 languages and in audio. 

They also run a website to support to children and teenagers who may be living in a home affected by domestic violence, or who may be in a violent relationship themselves.

Website: www.womensaid.org.uk

Rights of Women

Rights of Women offers confidential legal advice on domestic and sexual violence. They produce free information sheets which can be downloaded from their website - www.rightsofwomen.org.uk.

Family law advice line: 020 7251 6577 Tuesday to Thursday, 7pm to 9pm Friday 12pm to 2pm

Criminal law advice line: 020 7251 8887 Tuesday 7pm to 9pm

Immigration and asylum law advice line: 020 7490 7689 Monday, 10am to 1pm and 2pm to 5pm Thursday 10am to 1pm and 2pm to 5pm

Textphone advice line: 020 7490 2562 (on the days and times above)

Administration: 020 7251 6575 Fax: 020 7490 5377 Email: info@row.org.uk Website: www.rightsofwomen.org.uk

Finding Legal Options for Women Survivors (FLOWS)

FLOWS gives legal advice to women who are affected by domestic abuse - they also give advice to front line workers.

Helpline: 0203 745 7707 Monday to Sunday, 9am to 5pm

Email: FLOWS@rcjadvice.org.uk Website: https://www.rcjadvice.org.uk/family/flows-finding-legal-options-for-women-survivors/    

Organisations for men

Respect - Men's Advice Line

The Men's Advice Line is a confidential helpline for all men experiencing domestic violence by a current or ex-partner. They provide emotional support and practical advice, and can give you details of specialist services that can give you advice on legal, housing, child contact, mental health and other issues.

Helpline: 0808 801 0327 Monday and Wednesday, 9am to 8pm Tuesday, Thursday, Friday, 9am to 5pm

Email: info@mensadviceline.org.uk Website: www.mensadviceline.org.uk

ManKind Initiative

The ManKind Initiative is a charity offering information and support to men who are victims of domestic abuse or violence. This can include information and support on reporting incidents, police procedures, housing, benefits and injunctions. They can refer you to a refuge, local authority or other another support service if you need it.

Telephone: 01823 334 244 Monday to Friday, 10am to 4pm

Email: admin@mankind.org.uk Website: new.mankind.org.uk

As always, if there is anything we can do please email customer.services@rhp.org.uk or you can web chat with us here: https://www.rhp.org.uk/rhpui/chat-panel

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