Your feedback can help us listen, act, and improve. Here are our performance figures, along with information on how to have your say and shape our service.
Strategy & delivery plan
Our plans to deliver our vision
You spoke, we listened
Changes we've made to our service as a result of your feedback.
Have your say
Tell us what you think about our services.
Quarterly performance
Our quarterly KPIs.
Annual report
Read our 2022/23 Annual Report at a glance.
Complaints report
View our latest complaints report.
Financial report
View our 2022/23 financial statements.
Video updates
Watch updates on our service and what we're doing to improve.