Who do I contact if I have a question about parking permits?
Please contact our parking contractor Parking Control Management (PCM) directly for any permit related queries.
Contact PCM
How do paid for parking spaces work?
Paid for parking spaces are usually numbered and are managed by a different contractor, Park Direct (apart from Westfields, which is managed by PCM). If you're a Paid for parking' customer & require a new permit you'll need to contact us first to let us know.
You'll then need to call Park Direct who'll arrange for the permit to be sent out to you - you might also need a temporary code whilst awaiting the replacement and they can give you this. You can contact Park Direct on 0845 026 7155 via email to [email protected]
Park direct also cover parking restrictions in front of garages where applicable.
How do I report an illegally parked vehicle?
If you notice a vehicle is parked illegally you can report this directly to our parking contractor PCM online, through their app or by calling them on 01753 512603.
Contact PCM
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