Customer engagement

A Mixture Of Men And Women Of Different Cultures Chatting At A Public Meeting

How we connect with your community and listen to feedback

Through the delivery of our customer engagement strategy, our goal is that you feel listened to, and that the teams delivering our homes and services understand the reality of your experience of RHP.

Customer Engagement Strategy

We’re committed to using your feedback to influence the way we deliver our services, make decisions, and plan ahead. We’ll also provide opportunities to scrutinise and feedback on our performance and the things which matter most to you.

How to complain
What to do if things go wrong
Ways to get involved
Help shape our services
Community events
Meet us in your neighbourhood
You spoke, we listened
Action we’ve taken from your feedback

Find out more about customer engagement at RHP

Annual complaints report
Customer engagement strategy
RHP Skills Academy
Tenant Satisfaction Measures

How we connect with your community and listen to feedback

How to complain

Ways to get involved

Community events

You spoke, we listened

Find out more about customer engagement at RHP