Getting rid of an old mattress or a broken sofa isn't easy. Not everyone can get to the tip, and paying for a collection isn't always an option. That's why we run Mega Skip Days together with Richmond Council and Richmond Furniture Scheme.
We'd like as many customers as possible to help shape the future of our repairs service, as well as how we manage empty homes, by joining one of our focus groups.
We want to understand your needs so we can provide the best possible services. To help us do this, an independent research organisation called IFF Research will be contacting some of our customers over the coming weeks and months by phone or email to invite them to take part in a short survey.