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Financial support

How to get the help you need and take control of your finances

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Here to help with the cost of living

Higher prices on food, fuel, and utilities affect everyone, and increased household costs can be hard to manage. If you're struggling financially, we want to support you and are here to help. Don't wait until you're in a crisis. Our Rent Advisors and Financial Inclusion team are here to support you at any time.

Complete a contact form
Select 'payments and rent advice' and fill out our contact form here. 

Chat to us over the phone
Call 0800 032 2433 to speak to our team about financial support.

Chat to us in person
Visit our office at 8 Waldegrave Road, Teddington, TW11 8GT on Wednesdays between 10am and 2pm. You don't need an appointment: just pop in. 

Our Financial Support Directory features local charities and organisations that can provide information and advice.

Get extra financial help

Check your eligibility for government benefits, tax relief, and income support on GOV.UK. 

Learn more about public cost of living support

Our budget calculator helps you build a picture of your finances. See what benefits you can get and how much better off you might be in work - if you're not working already.  

Build a budget with our free calculator

If you need help with claiming Universal Credit, you can use our free online tool to get started.

Get help with your Universal Credit claim

If you’re on benefits or have a low income you may be eligible for:

  • the Warm Home Discount Scheme
  • energy-saving improvement schemes
  • home energy support payments

There are times when you may need a little extra financial support. The holidays are fantastic for children, but can be daunting for parents. Our holiday support guide features links to local charities and organisations that can help with food costs, activities, and money management. 

Read our holiday support guide for parents

Save on everyday essentials

Find better deals on household bills, insurance, and financial products. 

Money Supermarket

Which? rounds up the major budgeting apps and explains what you need to check before signing up to one. 

Which?

The UK's largest online retailer for short dated and residual stock. 

Approved Food

Rescue discounted surplus meals with Too Good to Go. 

Too Good to Go

A furniture reuse charity selling donated furniture and refurbished appliances. 

Richmond Furniture Scheme

The National Databank provides free mobile SIM cards for people who can’t access the internet. 

National Databank