Your tenancy

If you moved into your RHP home after April 2016, you’ll find an e-copy of your tenancy agreement under the 'My Home' section in your online account.

If you moved in before this time, please contact us, and we’ll email a copy to you.

To succeed someone’s tenancy, you must be their spouse and provide a copy of the death certificate. If you’re a household member, you can apply for a discretionary allocation, provided you’ve lived at the property for at least a year before the tenant passed away.

We only allow a tenancy to be succeeded once. After reviewing your request, we’ll contact you.

To add a partner, child, or family member to your household, complete a contact form with the following information:

• Identification documents of the person you wish to add.
• Details of who they are and their relationship to you.
• Evidence of their relationship to you (e.g. marriage certificate).
• The date they will start living with you.

Note: Adding someone as a household member does not add them to your tenancy agreement, as it is a legal document that cannot be changed.

If a household member has moved out and you’d like to remove them, let us know, and we’ll update your records

A joint tenancy is a legal agreement, so both parties must agree to the change. One tenant will need to assign the tenancy to the other using a legal document prepared by RHP, called a Deed of Assignment. For further assistance, please contact us.

To end your RHP tenancy, provide four weeks’ written notice. We’ll then confirm an end-of-tenancy date.

You must return your keys by midday on this date. Failure to do so may result in an additional week’s rent charge.

Keys can be returned:

• In person: 8 Waldegrave Road, Teddington, TW11 8GT
• By recorded delivery via post