2025/26 Annual Report and Financial Statements
Published: 09/10/2026
We have published our Annual Report and Financial Statements for 2025/26, highlighting the progress made in investing in homes, improving services and supporting local communities.
The report provides an overview of our financial and operational performance during the year, demonstrating how we continue to work towards our purpose of providing safe, secure homes – opening the door to life opportunities.
Key highlights from 2025/26 include:
· Improvements in 10 out of 12 Tenant Satisfaction Measures since the launch of our current strategy in 2024.
· £43.1 million invested in existing homes, including £20 million on repairs and £23.1 million on improving homes.
· £19.6 million invested in delivering new homes, with 32 new affordable homes completed during the year.
· Progress on improving the energy efficiency of 208 homes, helping customers benefit from warmer homes and lower energy costs.
· The successful launch of our in-house repairs service, leading to improvements in customer satisfaction and a reduction in outstanding repairs.
· Engagement with approximately 500 customers through 86 community events and drop-in sessions, helping us better understand and respond to their needs.
· Achieved Top Employer certification for the fourth year running.
The report also outlines how we have maintained our financial strength, enabling us to continue investing in our homes, services and communities while planning for the future.
Publishing our annual report and financial statements is an important part of our commitment to openness and transparency, giving customers, partners and other stakeholders an insight into our performance, priorities and how we use our resources.