Home Repairs Guide: preparing your home for Autumn

After a hot summer, you might notice parts of your home are behaving differently. This is completely normal as materials expand and contract with the changing temperatures. Our Home Repairs Guide explains what’s normal, what you can do to help, and when it’s time to contact RHP.

You can request and track repairs at any time, on any device through our Customer Portal at www.portal.rhp.org.uk/. It features ‘how-to’ videos for common repairs that are your responsibility.

You can also request a repair by calling 0800 032 2433, 8am – 5pm on weekdays.

You should always call us in these situations:

• Reporting an emergency repair (lines are open 24/7).
• Gas, heating, and hot water issues.
• Serious damp and mould issues.
• Updates on repairs you’ve already told us about.