Help with your energy bills this winter
Published: 09/12/2025

Rising energy costs are a concern for many households across the UK. If you're worried about paying your gas and electricity bills, it's important to know that financial support and advice are available.
There are several government-backed programmes designed to help low-income and vulnerable households with their heating costs, particularly during the colder months. Your supplier can also help you find a solution.
For more information, view our winter fuel payment flyer.
For personalised guidance, these charities offer free, impartial advice:
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Citizens Advice: They can offer confidential advice, help you check for eligible grants, and assist with benefit checks.
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StepChange or National Debtline: These debt charities offer free expert advice if you're struggling with energy arrears or wider financial debt.
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Turn2us: This charity can help you search for charitable grants based on your personal circumstances.