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Getting financial support

How to get the help you need and take control of your finances

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Can I get financial support?

Higher prices on food, fuel, and utilities affect everyone, and increased household costs can be hard to manage. If you're struggling financially, we want to support you and are here to help. Don't wait until you're in a crisis. Our Rent Advisors and Financial Inclusion team are here to support you at any time.

Chat to us over the phone
Call 0800 032 2433 to speak to our team about financial support.

Chat to us in person
Visit our office at 8 Waldegrave Road, Teddington, TW11 8GT on Wednesdays between 10am and 2pm. You don't need an appointment: just pop in. 

Get extra help to manage household costs

Our budget calculator helps you build a picture of your finances. See what benefits you can get and how much better off you might be in work - if you're not working already.  

Build a budget with our free calculator

Our Financial Support Directory features charities and organisations that can provide information and advice.

View the Financial Support Directory

If you need help with claiming Universal Credit, you can use our free online tool to get started.

Get help with your Universal Credit claim

See what support is available to help with the cost of living and find energy-saving tips.

Learn more about public cost of living support

If you’re struggling or falling behind with your winter energy bills, we can help.

 

Learn more about Winter Fuel Payments

There are times when you may need a little extra financial support. The summer holidays are fantastic for children, but can be daunting for parents. Our summer support guide features links to local charities and organisations that can help with food costs, activities, and money management. 

Read our summer support guide for parents

If you are pregnant, or have children under four and receive certain benefits, you may be entitled to help under the NHS Healthy Start scheme.

Check eligibility for the NHS Healthy Start scheme

Useful links for help from local council and government 

Useful links for help with everyday needs