Maintaining communal areas

What to expect from our caretaking and grounds maintenance services

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Caretaking

Our Caretaking Team is out come rain or shine, to keep your communal areas and outside spaces safe, clean, and tidy. This includes sweeping leaves to keep pathways clear, smart, and hazard-free.

If your block has a caretaking service, the team does the following on a weekly basis: 

  • Cleans inside your block.
  • Cleans external areas.
  • Checks bin chutes/areas.
  • Replaces communal light bulbs.
  • Picks up litter.
  • Checks areas are free from hazards and spillages. 
Trimming Hedges

Grounds maintenance

One of the ways we invest in your local neighbourhood is to look after the green spaces around your home. An example is our grounds maintenance service, delivered by our partner Accuro. 

Here’s what you can expect from the service:

  • Grass cutting: depending on the weather, we aim to cut the grass approximately every 14 working days during the growing season. This excludes weekends and bank holidays. 
  • Hedge maintenance: we aim to carry out pruning and shaping three to four times a year, depending on species.
  • Shrub maintenance: we aim to weed, edge and prune shrub beds every eight weeks. We’ll occasionally apply environmentally-friendly herbicide weed spray to tackle intrusive weeds.
  • We’ll carry out most shrub reduction work throughout June and July, subject to existing flowering. During spring, we’ll be mindful of flowering or nesting birds. There will be minimal work unless the entrance, exits, or pathways are affected.
  • Alongside maintenance, we have an improvement budget for certain trees and plants. This will continue for the next four years as we aim to replace old wood stock and lost trees. 

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