Perks of the job

We aim to be an excellent employer and create a healthy work environment so you can be the best version of yourself.

Life Matters 

Our flexible Life Matters benefits package has been designed around what our people value most to give you choice around what you need to live well at work, rest and play. You’ll have access to all these benefits during your time with us. Life Matters has six main elements:


  • 1. Mind Matters

    Mind Matters Champions are RHP Group employees who’ve been trained to recognise the signs of mental health problems in the workplace, guide you towards professional help and support you through difficult moments.

    We take people’s development seriously: it helps us achieve our vision of being an excellent employer and providing excellent customer service. We put a lot of money towards professional development, and each year have a generous budget for training activities to develop our people. We want to help you to be the best you can be by providing fun, targeted training opportunities throughout the year.

    The Climbing Frame is all about offering opportunities just for our people. They might involve a permanent change of job, a temporary move to try something different or a big project to get involved in. We’ll help you move up, across or even diagonally to support you in achieving your future career aspirations.

    Once you’ve passed your trial period, you can claim a year’s subscription to a professional body that relates to your job role.

  • 2. Body Matters

    We pay for Level 5 cover with Simplyhealth. This helps you to claim money back on the cost of everyday healthcare, like eye tests, trips to the dentist and physiotherapy. You can also choose to top up your membership the Level 6 (currently the highest level available).

    The health of our employees is important, so we offer free flu jabs to all employees and Hepatitis B jabs to caretakers and first aiders.

    We offer bike loans through two cycle schemes where you’ll get tax-free, National Insurance free and interest-free help with the cost of buying a bike and equipment. Both schemes offer different exclusivity on various brands giving you more choice as well as great deals on bike related products and insurance.

  • 3. Soul Matters

    Work should be something you do, not somewhere you go, so our flexible working approach is all about doing Your Work Your Way so you can be the best version of yourself, get the best out of life and achieve a great outcome for our customers. Flexible working isn’t just home working: it includes flexing your hours to suit you, breaking up your hours throughout the day, working remotely from another location, and buying and selling holiday.

    Giving back to the community is important to our people. Most companies only allow one day a year for volunteering activities, but at RHP employees who work more than 18 hours a week can have up to two days.

    Our social purpose is strong, and our employees value the opportunity to give back to the local community, so having a nominated charity is important. All our fundraising efforts are currently for The Vineyard Community Centre in Richmond.

    We offer 29 days’ annual leave and paid leave for eight bank holidays from 1 April to 31 March. For part-time workers, your holiday and bank holiday entitlement is pro-rata. For the times when you have something special planned or need a little extra in your bank account, you can buy or sell your holiday.

  • 4. Money Matters

    Fancy an easy pay rise? Start a pension and there you have it! Pensions can be confusing, but the truth is, they’re just a tax-free pot of cash you and RHP pay into, as a way of saving for retirement. We have a Defined Contribution (DC) scheme. If you meet the criteria you’ll automatically be enrolled into our DC pension scheme. You contribute 3% and we’re committed to matching and doubling that, from 6% up to a maximum of 11.3%.

    We’re committed to reviewing salaries every year. We’re a London Living Wage employer, which means we’re voluntarily taking a stand to make sure your pay covers the cost of important stuff – like rent and food bills. We use various salary surveys to make sure that the pay we are offering is competitive in the marketplace.

    We know there may be times where you need to make big purchases up front and could do with some help. That’s why we have a choice of four interest-free loans that you pay back over a 12-month period: for help with paying for a digital device, season ticket, tenancy deposit or fertility treatment.

    Most of us have some form of personal finance outstanding, like credit cards, and often we may be paying high interest rates. Salary Finance offers you a way to pay off your debts quicker, at a lower cost and boost your savings.

  • 5. Family Matters

    We offer maternity, paternity, adoption and shared parental leave to help you make time for the people that matter most.

    We offer extra paid leave to support you with moving to a new house, caring for someone, getting married, becoming a grandparent or dealing with a bereavement.

    We offer an interest-free fertility loan for any employee who is going through fertility treatment, as we know the financial impact it can have.

  • 6. Recognition Matters

    Showing appreciation for all things – big and small – goes a long way. It’s only polite after all. But it’s powerful too. Here are the ways you can show thanks at RHP – from wherever you are.

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