Phone service not available

Published: 24/04/2023
Our phone and web chat service will be unavailable between 2pm and 4.30pm today (24 April), and 10am - 2pm on Wednesday 26 April. This is so we can train employees as we prepare for our new repair service.

If you need to book a repair or make a payment before that time, you can do this through your free RHP online account. For answers to commonly-asked questions, check out our help and advice page. 

If you have an emergency (where there is an imminent threat to life, danger of serious injury or major damage to property) you can still call 0800 032 2433. Please only continue to hold if you have a genuine emergency repair. 
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