How we're doing

We track how we're performing on a daily, weekly & monthly basis to help us improve our services. Here you'll find key results, reports and ways to get in touch with us. 

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Quarterly performance

Our quarterly KPIs.

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Our service standards

Our promises to you - however you interact with us.

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Annual report

See our 2020/21 Annual Report at a glance.

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You Said We Did

You said, we did

Our regular report which highlights how we've put your recommendations into action.

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Ways to have your say

Find out all the ways to have your voice heard.

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View our latest complaints report.

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Finacial Report 2

2020/21 Financial report

View our 2020/21 financial statements.

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Join our online forum to give your feedback.

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