How we're doing

Your feedback can help us listen, act, and improve. Here are our performance figures, along with information on how to have your say and shape our service.

Ourservicestandards CTA

Strategy & delivery plan

Our plans to deliver our vision

Discover more
Istock 1466734646

You spoke, we listened

Changes we've made to our service as a result of your feedback.

Discover more

Have your say

Tell us what you think about our services.

Discover more
Istock 1454378431

Quarterly performance

Our quarterly KPIs.

Discover more
Istock 1078077154

Annual report

Read our 2022/23 Annual Report at a glance.

Discover more

Complaints report

View our latest complaints report.

Discover more

Financial report

View our 2022/23 financial statements.

Discover more

Video updates

Watch updates on our service and what we're doing to improve.

Discover more
Search Log in