How we're doing

Your feedback can help us listen, act, and improve. Here are our performance figures, along with information on how to have your say and shape our service.

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Our service standards

Our promises to you - however you interact with us.

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You Said We Did

You spoke, we listened

Changes we've made to our service as a result of your feedback.

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Have your say

Tell us what you think about our services.

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Quarterly performance

Our quarterly KPIs.

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Annual report

Read our 2021/22 Annual Report at a glance.

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Complaints report

View our latest complaints report.

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Finacial Report 2

Financial report

View our 2021/22 financial statements.

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Video updates

Watch updates on our service and what we're doing to improve.

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